I am a project manager, a content strategist, a social media manager, an advertising copywriter, and user documentation specialist. I understand customer behavior and the value of the user experience. I can write web copy with a compelling emotional hook and SEO keywords and phrases. I use analytics data, research, and best practices to “get the job done,” whether writing customer service emails, managing a corporate Facebook page, or helping organizations brand themselves.
I have a talent for taking a complicated topic and explaining it clearly, in just a few words or sentences, with an emphasis on why the audience should care.
Whether you need to sign up more customers, promote a discount, or get users to update their app, I can help you make sure the right people are hearing your message and acting on it.
I earned my Bachelor’s degree in Journalism from Boston University, and a Master’s degree in Education from Duquesne University. I have 15+ experience writing for business. I’ve worked for small and large businesses, schools, and non-profit organizations. I’ve managed people, run large projects myself, and worked with groups across multiple departments. I can talk to CEOs, managers, and even understand engineers.
Want to see if I’m the right person for the job? Contact me![contact-form-7 404 "Not Found"]